Privacy Policy
At Teleios, we are deeply committed to protecting the privacy and security of our customers’ data. This Privacy Statement outlines our practices and policies regarding the collection, use, storage, and protection of information entrusted to us when you use our services. We adhere to industry standards and regulations to safeguard your information and maintain your trust.
Commitment to Data Privacy
We respect the trust our customers place in us. We ensure all personal and sensitive data is handled responsibly and in compliance with applicable data protection laws.
Data Collection and Usage
We collect only the data necessary to deliver our software services and solutions effectively. This may include:
- Information provided directly by our customers (e.g., names, email addresses, billing information).
- Data required to improve and maintain our services (e.g., usage metrics, system logs).
How we use your data
- To provide our services and solutions to you.
- To improve the features and performance of our services and solutions.
- To communicate with you about our services and solutions, updates, support and other relevant and pertinent information.
- To comply with any legal obligations
Data Sharing
We do not share personal data with third parties except if required to deliver our services to you and then only subject to strict confidentiality agreements.
We do not sell or share personal data with third parties for marketing or any other purposes than stated above.
Data Security
We implement robust technical and organizational measures to safeguard your data, including:
- Encryption protocols to protect data in transit and at rest.
- Access controls ensuring only authorized personnel can access sensitive information.
Third-Party Service Providers
When partnering with third-party vendors to deliver our services, we conduct thorough due diligence to ensure they meet our stringent privacy and security standards.
Data Retention
We retain your data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
Once it is no longer required, data is securely deleted.
Continuous Improvement
Data privacy and security are at the core of our operations. We continually review and enhance our practices to align with the latest industry standards and regulations.
We may update this Privacy Statement from time to time. The latest version will be posted on our website.
Contact Us
If you have questions, concerns, or requests regarding your data, please contact our Privacy Team at:
- Email: privacy@teleios-systems.com
- Mailing Address: Teleios Systems Limited, 35b Wrightson Road, Port of Spain
By choosing Teleios, you can be confident that your data is in safe hands. Your trust drives our commitment to data protection and privacy excellence.